About
Velo Estates - Property Professionals with the Personal Touch
At Velo Estates we place our emphasis on establishing regular and direct personal contact with all our clients to ensure the best possible standards of service. For most people, their home is their most valuable asset and choosing a company to market it for them is an important decision. When you decide to instruct Velo Estates to sell your property, you can be assured you have made the right choice. Excellent presentation and maximum exposure are essential to providing a first class marketing service. These qualities together with our commitment to keeping you fully informed at all stages of the buying or selling process are the cornerstones of our business.
Local knowledge is a major asset in our industry which is why each branch is independently owned and able to provide realistic market appraisals. All members of our staff are fully qualified and reside locally. In contrast to the larger corporate chains, you will always deal exclusively with our principal(s) / director(s) and senior staff, all of whom are full members of the NAEA. They will be familiar with your requirements and will be able to advise you and answer any questions you may have. You are assured of the highest possible standard of professionalism at all times.
We operate on a strictly 'No Sale – No Fee' basis. There are no hidden extras. From the moment we receive the instruction to sell a property, our dedicated team of experts get to work and, thanks to our sophisticated IT infrastructure, we are able to commence marketing strategies instantly.
Customer satisfaction leads to client recommendations. Positive referrals will remain key to Velo Estates' prosperity – hence we will work relentlessly towards delivering a service beyond client expectations.
And because professional conduct is so important to us, we are also full members of the following organizations:
- National Association of Estate Agents (NAEA)
- Ombudsman Scheme for Estate Agents
- The Office of Fair Trading (OFT) approve our conduct and practice procedures
